Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

CheapGroupBuys ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

📋 Information We Collect

Personal Information You Provide

When you create an account or use our services, we may collect:

Account Information:

  • Name and email address
  • Username and password
  • Profile picture (optional)
  • Learning preferences and interests

Payment Information:

  • Billing address
  • Payment method details (processed securely by third parties)
  • Transaction history and receipts

Communication Data:

  • Support tickets and chat messages
  • Email correspondence
  • Survey responses and feedback
  • Community forum posts

Information Automatically Collected

When you visit our website, we automatically collect:

Usage Data:

  • Pages visited and time spent
  • Course progress and completion
  • Search queries and filters used
  • Device type and browser information

Technical Data:

  • IP address and geographic location
  • Cookies and similar tracking technologies
  • Referral source (how you found us)
  • Session recordings (anonymized)

🎯 How We Use Your Information

🔧 Provide Our Services

  • Create and manage your account
  • Process group buy transactions
  • Deliver course access and materials
  • Send important service notifications

📈 Improve User Experience

  • Personalize course recommendations
  • Analyze usage patterns and preferences
  • Optimize website performance
  • Develop new features and services

📧 Communication

  • Send group buy updates and notifications
  • Provide customer support
  • Share educational content and tips
  • Market relevant courses (with consent)

⚖️ Legal and Security

  • Prevent fraud and unauthorized access
  • Comply with legal obligations
  • Protect intellectual property rights
  • Resolve disputes and enforce agreements

🔗 Information Sharing and Disclosure

We may share your information in these situations:

🍪 Cookies and Tracking Technologies

🔒 Data Security

🛡️ Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Secure data storage with encryption
  • Regular security audits and testing
  • Access controls and authentication

👥 Administrative Safeguards

  • Employee training on data protection
  • Limited access to personal information
  • Regular policy reviews and updates
  • Incident response procedures

🏢 Physical Safeguards

  • Secure data centers
  • Controlled facility access
  • Environmental protections
  • Equipment disposal procedures

Data Breach Response

In case of a data breach, we will:

  • Investigate and contain the incident
  • Notify affected users within 72 hours
  • Report to relevant authorities as required
  • Provide guidance on protective measures

⚖️ Your Privacy Rights

🔍 Access and Portability

You have the right to:

  • Access your personal information
  • Request a copy of your data
  • Receive data in a portable format
  • Transfer data to another service

✏️ Correction and Deletion

You can:

  • Update incorrect information
  • Request deletion of your account
  • Remove specific data entries
  • Correct outdated information

🎛️ Control and Restriction

You may:

  • Opt out of marketing communications
  • Restrict certain data processing
  • Object to automated decision-making
  • Withdraw consent at any time

📞 How to Exercise Rights

Contact us at privacy@cheapgroupbuys.com with:

  • Your account email address
  • Specific request details
  • Identity verification information
  • Preferred response method

🔄 Data Retention

Retention Periods

Account Data: Until account deletion or 7 years of inactivity
Transaction Records: 7 years for tax and legal compliance
Support Communications: 3 years for quality assurance
Analytics Data: 26 months in aggregated form

📞 Contact Information

Privacy Officer

For privacy-related questions:

Email: privacy@cheapgroupbuys.com

Mail: Privacy Officer, CheapGroupBuys, 123 Learning Street, Education City, EC 12345

General Support

For other questions:

Email: support@cheapgroupbuys.com

Live Chat: Available Mon-Fri, 9 AM-6 PM EST

Phone: 1-800-GROUPBUY

📝 Policy Updates

We may update this policy and will:

  • Post changes on our website
  • Send email notifications for material changes
  • Provide 30 days notice before changes take effect
  • Maintain previous versions for reference

Continued use of our services after changes constitutes acceptance of the updated privacy policy.