Frequently Asked Questions

What is CheapGroupBuys?

CheapGroupBuys is a platform that allows students to access premium online courses at significantly discounted prices through group buying. We pool together learners who want the same course and negotiate bulk discounts of up to 90% off the original price.

How does group buying work?

1. Browse courses and find one you're interested in
2. Pledge to join the group buy (no payment required yet)
3. Wait for the group goal to be reached (minimum number of participants)
4. Pay only when successful and get instant access to the course
5. Start learning with your discounted course access

Is this legal?

Yes, absolutely! We work with course creators and platforms to negotiate legitimate group discounts. All courses are properly licensed and you receive the same access as regular students.

How much can I save?

Savings typically range from 70-90% off the original course price. The exact discount depends on the course and how many people join the group buy.

What happens if the group goal isn't reached?

If we don't reach the minimum number of participants by the deadline, the group buy is cancelled and no one is charged. You can join other group buys or wait for the course to be offered again.

How long do I have access to the course?

Course access duration depends on the original course terms. Most courses offer lifetime access, which means you keep access forever. Some may have time-limited access (like 1-2 years). This information is clearly stated on each course page.

Can I download course materials?

This depends on the course provider's policies. Some allow downloads of materials, while others only offer streaming access. Check the course details page for specific information.

What if I'm not satisfied with a course?

We offer a 30-day money-back guarantee on all courses. If you're not satisfied, contact our support team within 30 days of purchase for a full refund.

When do I pay?

You only pay when the group buy is successful (reaches the minimum participant goal). We'll send you a payment link via email when it's time to complete your purchase.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. All payments are processed through secure, encrypted payment gateways.

Is my payment information secure?

Yes! We use industry-standard SSL encryption and work with trusted payment processors. We never store your credit card information on our servers.

Can I get a refund?

Yes, we offer a 30-day money-back guarantee. If you request a refund within 30 days of purchase, we'll process it within 5-7 business days.

I can't access my course. What should I do?

First, check your email for course access instructions. If you still can't access it, contact our support team at support@cheapgroupbuys.com with your order number and we'll help you immediately.

Do you offer customer support?

Yes! Our support team is available Monday-Friday, 9 AM to 6 PM EST. You can reach us via email, live chat, or our help center.

Can I share my course access with others?

No, course access is for individual use only. Sharing login credentials violates the terms of service and may result in account suspension.

What devices can I use to access courses?

Most courses work on computers, tablets, and smartphones. Specific device requirements are listed on each course page.

Do I need to create an account?

Yes, you'll need to create a free account to join group buys and access your courses. This helps us manage your purchases and provide better support.

Can I join multiple group buys at once?

Absolutely! You can join as many group buys as you want. Each one is independent, so if one doesn't reach its goal, it won't affect the others.

Is there a community for students?

Yes! We have an active community where students can discuss courses, share tips, and connect with fellow learners. Join our Community page to get started.

How do I stay updated on new group buys?

Sign up for our newsletter or follow us on social media to get notified about new courses and special deals.